Question 1

What is COI Store?

Accepted Answer

COI Store is a portal created by Contemporary Office Interiors (COI). We are a commercial supplier of contract quality furniture. This portal helps our clients select, order and learn more about the products they can purchase through COI. This site is not intended for the general public.

Question 2

Why don’t I see any products?

Accepted Answer

We are not retail store. We do not publicly provide product prices online. The products accessed through this site are specific offerings for clients of COI. The offering is not available to the general public.

Question 3

Do you deliver?

Accepted Answer

Our freight service partners provide curbside delivery across Canada. Deliveries will be to the buildings primary exterior door or loading bay during normal business hours. Our customers are responsible for receiving, unpackaging and disposing of packing material. Some products may require assembly. Carrier will confirm delivery date for your order. Additional fees may apply if the customer is not able to receive delivery after confirming.  NOTE: Warehouse sale clearance items are pick up only.

Question 4

Can I pick up at your location?

Accepted Answer

Yes you can pick up products free of charge Monday-Friday, 8:30am-4pm. Manufacturers lead times can range from 1-16 weeks. Lead times are identified under each product description and are estimates only. These are not retail locations. Please wait for confirmation before coming to pick up your order.

Pick up locations:

​Calgary Pick Up
2206 Portland Street SE, Calgary, AB T2G 4M6
Tel: (403) 888-2063

​Edmonton Pick Up
15408-114 Ave NW, Edmonton, AB T9E 0V3
Tel: (780) 702-7334
Winnipeg Pick Up
114 King Edward St E Winnipeg, MB R3H 0N8
Tel: (204) 927-4450
​Mississauga Pick Up
6225 Danville Rd., Mississauga, ON L5T 2H7
Tel: (416) 364-5111

Question 5

How long will it take for my products to arrive?

Accepted Answer

Anticipated lead times for each product are stated for on each product page. Delivery can take anywhere from 4-14 weeks depending on the item in question. We stock some items in major centers across Canada which can significantly reduce standard lead times.

Question 6

Is assembly required?

Accepted Answer

All chairs are shipped in a carton and are fully assembled. Some products such as tables require assembly. Assembly instructions are provided on each product page.

Question 7

What forms of payment do you accept?

Accepted Answer

We accept Visa, MasterCard, American Express and PayPal. Payment is accepted at point of purchase. We also accept offline payment to specific authorized commercial accounts with pre-approved terms. All orders placed using ‘offline payment’ that have not been preauthorized will be cancelled.

Question 8

Can I return items?

Accepted Answer

No. Contract furniture is built to order. Products are not returnable. We do not accept order cancellations or requests to return product. Exceptions may exist as specified by the pre-approved Terms and Conditions with specific commercial clients.

Question 9

What if an item is damaged or broken?

Accepted Answer

Please accept the shipment from the carrier and note on the paperwork the extent of damage. Then, contact us and we will work with the manufacturer to make it right! All products carry full manufacturers warranties. NOTE: Warehouse sale clearance items have no manufacturers warranty. Sold as is.

Question 10

Do you have showrooms where I can see products in person?

Accepted Answer

Yes! Click here to see our locations.

Simple on-line shopping and
payment for our clients!

Contemporary Office Interiors

Frequently asked questions

What is COI Store?

Why don’t I see any products?

Do you deliver?

Can I pick up at your location?

How long will it take for my products to arrive?

Is assembly required?

What forms of payment do you accept?

Can I return items?

What if an item is damaged or broken?

Do you have showrooms where I can see products in person?

Contact Us

Simple on-line shopping and payment for our clients!

Contemporary Office Interiors

Frequently asked questions

What is COI Store?

Why don’t I see any products?

Do you deliver?

Can I pick up at your location?

How long will it take for my products to arrive?

Is assembly required?

What forms of payment do you accept?

Can I return items?

What if an item is damaged or broken?

Do you have showrooms where I can see products in person?

Contact Us

Simple on-line shopping and
payment for our clients!